At HomeDecorify.pk, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.
1. How to Initiate a Return
To initiate a return, please contact our customer service team at homedecorify4@gmail.com. Please provide your order number and details about the product you would like to return. We will respond promptly with instructions for returning the item.
2. Returns:
You have 3 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on our bank details.
4. Exchanges
If you need to exchange an item for a different size or color, please contact us within 3 days of receiving your order. We will do our best to accommodate your request, subject to availability.
5. Policy Updates
We reserve the right to update our return policy at any time. Any changes to our policy will be posted on this page.
Thank you for shopping at Home Decorify! We appreciate your shopping and are committed to providing you with the best shopping experience possible.
